What is Nusuk Hajj?
Nusuk Hajj is a one-stop platform overseen by Saudi Arabia's Ministry of Hajj and Umrah, where pilgrims book Hajj packages and pay for them online. 1 2
It serves the "Direct Hajj" programme, which the ministry launched for pilgrims from countries with Muslim minorities that do not have official Hajj missions. 2
Can you book from the UK?
The UK government's travel advice for Saudi Arabia says you can only book a Hajj place through the official Nusuk Hajj platform. 5
The platform decides each year which countries it serves and publishes the list on its "Serviced Countries" page, so check the list when registration opens. 2
What are the registration steps?
The platform sets out booking in ten steps: 1
- Create an account
- Upload your documents
- Fill in the application
- Application verification
- Select your preferred category
- Top up your eWallet
- Browse service providers
- Select your preferred package
- Book your package
- Review your itinerary
After you submit your details, the platform verifies them and notifies you of updates. Registering does not mean you are accepted for Hajj: packages and payment become available later, and the platform suggests subscribing to its newsletter to follow the dates when booking opens. 2
What packages are available?
The platform groups packages into three categories: Luxury (five-star hotels), Premium (four-star hotels) and Standard (three-star hotels or residential accommodation). Each category comes in two types on the platform, "Non-Shifting" and "Shifting". 3
The minimum length is 10 days for Luxury and Premium Non-Shifting packages, 14 days for the Standard Non-Shifting package, 14 days for Shifting packages and 6 days for Mashair packages. 3
What are the health requirements?
Nusuk Hajj says the meningococcal ACYW vaccine is compulsory for everyone performing Hajj, adults and children aged one year or older, with a valid certificate, and it must be given at least 10 days before arriving in the Hajj areas. 4
The UK government states the same rule: you must have a valid certificate of vaccination against the ACWY strains of meningitis 10 days before arriving. 5
The platform also lists the polio vaccine for people arriving from affected areas, the yellow fever vaccine for those over nine months old arriving from yellow fever areas, the seasonal flu vaccine, and the COVID-19 vaccine for people aged 12 and over. Check the health guidelines page on the platform before you travel. 4
How do you pay, and how do you avoid scams?
Payment goes through an eWallet inside the platform: topping it up is one of the booking steps. 1
The UK government warns that UK-based organised crime groups target people planning Hajj or Umrah trips. It advises remembering that a Hajj place can only be booked through Nusuk Hajj, being wary of offers that look too good to be true, using a credit card where possible and getting everything confirmed in writing. 5
If you have questions about a package you have booked, the UK government suggests contacting Nusuk Hajj support at Support@hajj.nusuk.sa or +966 9200 31201. 5
What about the visa?
The UK government says the Hajj visa is valid for a set length of time and cannot be extended, and that overstaying can lead to large fines, detention and deportation, or a ban on returning to Saudi Arabia. 5
When does registration for Hajj 2027 open?
As of 12 November 2026, the Nusuk Hajj platform was still showing information for the 1447 AH (2026) season and had not announced registration dates for the 1448 AH (2027) season. The platform says packages and payment become available later and suggests subscribing to its newsletter to follow the dates. 1 2